​​In today’s technology-driven business environment, reliable IT infrastructure is essential for competitiveness, productivity, and security. Downtime, data loss, and security breaches are no longer rare — they are business risks every organization must address proactively.

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At Computer Solutions, we provide enterprise-grade managed IT services designed to keep your systems secure, available, and aligned with your business goals. Our approach combines monitoring, management, compliance expertise, and responsive support to help organizations across Marion, Smyth County, and Southwest Virginia operate with confidence.

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Proactive IT Management — Not Just Break/Fix Support

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Traditional IT support reacts to problems after they happen. That leaves your business at risk of:

• Extended downtime

• Lost productivity and revenue

• Security vulnerabilities

• Emergency expense spikes

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We take a proactive approach to IT. Through continuous remote monitoring, automated patch management, and advanced diagnostic tools, we identify and remediate issues before they disrupt your operations. This includes:

• 24/7 network, server, and endpoint monitoring

• Automated OS and firmware patching

• Performance optimization and capacity planning

• Threat detection and response alerts

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This proactive model reduces outages and keeps your technology working — not waiting..

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Comprehensive Technology Services That Scale With You

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Your business technology footprint isn’t one-size-fits-all. Our services are designed to grow with your needs and include:

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Managed IT Support & Help Desk

• Unlimited remote help desk support

• On-site support when needed

• Hardware and software troubleshooting

• Remote session resolution

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Network & Infrastructure Management

• Network design and deployment

• Wi-Fi and secure LAN management

• Firewall configuration and segmentation

• Switch, router, and VLAN support

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Cybersecurity Protection and Compliance

• Next-generation firewall management

• Endpoint detection and response (EDR)

• Security information and event management (SIEM)

• Phishing prevention and security awareness

• Compliance support (NIST, CMMC, HIPAA, PCI)

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Backup & Disaster Recovery

• Fully managed backup orchestration

• Continuous data protection (CDP)

• Cloud replication and secure off-site storage

• Rapid system and file restoration

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Virtual CIO (vCIO) & Strategic IT Planning

• IT budgeting and roadmap development

• Technology procurement guidance

• Risk assessment and mitigation planning

• Vendor management and licensing compliance

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This comprehensive suite ensures your IT is not only functional, but secure, compliant, and aligned with business growth.

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Security & Compliance You Can Trust

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Cyber threats continue to evolve in sophistication and frequency. Ransomware, phishing, credential theft, and insider threats jeopardize data integrity and business continuity.

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We build cybersecurity into every layer of your IT environment:

• Endpoint Detection and Response (EDR) to detect and isolate malicious activity

• Multi-Factor Authentication (MFA) to protect access control

• Regular vulnerability scanning and remediation

• Security awareness training for employees

• Secure configuration standards enforced on servers and network devices

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We also support regulatory compliance frameworks such as NIST Cybersecurity Framework, CMMC Requirements, HIPAA, and PCI DSS, ensuring your technology meets internal and external standards.

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Business Continuity & Disaster Recovery Assurance

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Disasters — whether natural, technical, or malicious — happen. Effective business continuity planning means your systems can be restored quickly with minimal data loss.

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Our Backup and Disaster Recovery (BDR) services include:

• Continuous data protection (CDP) with recovery point objectives (RPOs) that meet your needs

• Cloud replication for secure, off-site backups

• Infrastructure virtualization for quick system recovery

• Regular backup health checks and test restores

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This ensures your business can resume operations quickly with minimal interruption and reduced financial impact.

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Rapid Response and Dedicated Support

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Technology issues don’t always happen during business hours. That’s why we provide:

• 24/7 monitoring and alerting

• Rapid help desk support via phone, email, or remote session

• On-site dispatch for critical infrastructure issues

• Service Level Agreements (SLAs) that define response times and expectations

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Our team doesn’t just resolve tickets — we communicate clearly, escalate appropriately, and ensure problems are addressed with real solutions.

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Local Expertise with Nationwide Support

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Based in Marion, Virginia, we bring local responsiveness and personal attention to every client while leveraging the capabilities and resources of a nationwide technical network. Whether you’re a small business, government agency, or enterprise organization, you get:

• Timely on-site support when needed

• Remote management and monitoring from our operations center

• IT leadership and strategic guidance

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This hybrid model ensures reliability and depth of expertise without geography limitations.

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Proven IT Partnership and Accountability

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At Computer Solutions, our values are part of every engagement:

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Technical Competence

We invest in certifications, training, and tools to deliver current best-practice IT management.

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Integrity
Every recommendation is rooted in your business objectives — never vendor incentives.

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Confidentiality
Your data and systems are protected with strict access controls and responsible handling.

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Accountability
We stand behind our services with documented SLAs and professional support practices.

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This combination builds trust and makes us a long-term partner, not just a vendor.

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Let’s Help Your Business Thrive

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Choosing the right IT partner shouldn’t be guesswork.

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👉 Schedule a Free IT Consultation — We’ll evaluate your current environment, identify risks, and show how proactive managed services can reduce downtime, strengthen cybersecurity, and support your growth.

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📞 Contact Us Today for a technology assessment, managed services quote, or strategic IT planning session.

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Computer Solutions — Managed IT Services in Marion, VA, built for reliability, security, and business success.

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📅 Book your time here:

https://calendly.com/dr_john/15min

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